Thank you for your interest in our original artwork. We take pride in the quality and uniqueness of each piece we create. Due to the nature of original artwork, we have a specific return policy in place:
No Returns on Original Pieces:
Once an original artwork has been purchased, it is considered a final sale and cannot be returned or exchanged. We understand that purchasing art is a personal and considered decision, and we encourage you to thoroughly review all available information, images, and descriptions before making your purchase.
We strive to provide accurate representations of our artwork through detailed images and descriptions on our website. If you have any questions or need additional information about a specific piece, please don’t hesitate to reach out to our customer service team before making your purchase. We are here to assist you in making an informed decision.
Damaged or Defective Artwork:
In the rare event that your original artwork arrives damaged or defective, please contact us within 7 days of receiving the item. We will require photographs of the damage or defect in order to assess the situation. Once reviewed and confirmed, we will work with you to provide an appropriate resolution, which may include a replacement, repair, or refund, at our discretion.
Please note that any damage or defect reported after the 7-day window may not be eligible for resolution. It is important to inspect your artwork upon delivery and notify us promptly if you encounter any issues.
We value your satisfaction and are committed to providing a positive experience with your purchase. If you have any questions or concerns regarding our return policy or the condition of your artwork, please feel free to contact our customer service team.
Thank you for choosing our original artwork to enrich your space. We appreciate your understanding of our return policy and look forward to assisting you with your art-related needs.