Thank you for choosing to shop with us for original artworks and prints. We strive to ensure a seamless and enjoyable shopping experience for our valued customers. Please read our shipping policy carefully to understand how we handle the shipping of your orders.
Original Artworks: Original artworks are one-of-a-kind creations and are shipped within 3-5 business days from the date of your order. We take great care in packaging and handling these unique pieces to ensure they arrive safely and in pristine condition.
Prints: Our prints are created on demand to meet your specific preferences. Due to the custom nature of print production, they will be shipped within 5-7 business days from the fulfillment date. We want to ensure that your prints meet the highest quality standards before they are sent to you.
Tracking Information: We provide tracking codes for all purchases. Once your order is processed and ready for shipment, you will receive an email containing your tracking information. You can use this code to monitor the progress of your shipment and estimate its arrival date.
Shipping Methods: We use reliable shipping carriers to deliver your orders. The choice of carrier may vary depending on your location and the size of your order. We will select the most suitable and cost-effective shipping method to ensure your order reaches you safely and promptly.
Shipping Rates: Shipping rates are calculated based on the size, weight, and destination of your order. You can review the shipping costs during the checkout process before finalizing your purchase.
International Shipping: For international orders, please note that shipping times may vary depending on customs procedures and local delivery services. We recommend checking with your local customs office for any potential customs fees or import taxes that may apply to your order.
Delivery Estimates: While we make every effort to meet our shipping estimates, please understand that unforeseen circumstances, such as weather conditions or carrier delays, may affect the delivery times. We appreciate your patience and understanding in such situations.
Order Status: You can check the status of your order at any time by logging into your account on our website. If you have any questions or concerns about your order’s status, feel free to contact our customer support team, and we will be happy to assist you.
Lost or Damaged Items: In the unfortunate event that your order is lost or arrives damaged, please contact us immediately. We will work with you to resolve the issue and ensure you receive a replacement or a refund, as applicable.
We value your business and aim to provide you with the best possible shopping experience. If you have any further questions or require assistance with your order, please don’t hesitate to reach out to our customer support team. Thank you for choosing us for your art and print purchases.
Last updated: September 4, 2023